Shipping & Payment Information

1. Shipping Information

1.1 Shipping Methods

We offer several shipping options to accommodate your needs, including:

• Standard Shipping: Typically delivers within 5-7 business days.
• Express Shipping: Typically delivers within 1-3 business days.

Shipping options and costs will be provided at checkout based on your location and order details.

1.2 Shipping Costs

Shipping costs are calculated based on the shipping method you choose, the weight and dimensions of your package, and the delivery location. Shipping costs will be displayed during checkout before you finalize your order.

1.3 Order Processing Time

Orders are processed within 3 business days. Please note that processing times may vary during peak periods or holidays. Orders placed on weekends or public holidays will be processed on the next business day.

1.4 Delivery Times

Estimated delivery times are provided at checkout and are based on the shipping method selected. Delivery times are not guaranteed and may be affected by factors such as weather conditions, carrier delays, or customs processing.

1.5 Shipping Restrictions

We currently ship only to the United States of America.

1.6 Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

1.7 Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

2. Payment Information

2.1 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: [Visa, MasterCard, American Express, etc.]
• Digital Wallets: [PayPal, Apple Pay, Google Pay, etc.]
• Bank Transfers: Available upon request (please contact customer service for details).

2.2 Payment Processing

All payment transactions are processed securely using industry-standard encryption technology. Payment information is handled by our secure payment processors and is not stored on our servers.

2.3 Order Confirmation

Upon successful payment, you will receive an order confirmation email with details of your purchase. If you do not receive this email, please check your spam or junk folder, or contact our customer service team.

2.4 Billing Information

Please provide accurate and up-to-date billing information when placing an order. Any discrepancies between your billing and shipping information may result in delays or order cancellation.

2.5 Security

We take security seriously and use encryption and other security measures to protect your payment information. However, no method of electronic transmission or storage is completely secure. We are committed to safeguarding your personal information and payment details.

2.6 Taxes and Duties

• Sales Tax: Sales tax will be applied to your order where applicable, based on the shipping address.
• Customs Duties and Taxes: For international shipments, customs duties, taxes, and fees may be applied by your local customs authority. These charges are the responsibility of the customer and are not included in the shipping costs.

3. Contact Us

If you have any questions about our shipping and payment policies, or if you need assistance with an order, please contact us at:

• Email: support@shipwreckedcollectibles.com
• Phone: 951-399-3218
• Address: 281 San Jacinto River Rd Lake Elsinore, CA 92530

Thank you for shopping with Shipwrecked Collectibles!